Terms and Conditions

Please read our hire terms and conditions carefully before organising your booking.

Bookings and Cancellations

Full payment is required at the time of your booking.
If you need to cancel a booking, the amount paid is refundable, less any cancellation fees. Dunsborough Bay Yacht Club (DBYC) reserves the right to cancel or change a booking due to operational requirements.
Once payment has been received, booking cancellations will incur fees dependant on the amount of notice given:
Notice more than 48 hours prior to 10 am on the day of arrival: $15
Notice of less than 48 hours prior to 10 am on the day of arrival: 50% of the total rental mooring fee paid will be retained.
For cancellations and further assistance please email secretary@dbyc.com.au with details of your booking.
You can apply to have cancellation fees waived due to weather conditions if a strong wind warning or greater has been issued by the Bureau of Meteorology for the waters surrounding Dunsborough/Quindalup. Notification is required prior to your check-in date.
Refunds will only be processed back to the credit card used to make the booking. Bookings are not transferable between people or vessels and information relating to bookings will not be released to a third party under any circumstances.

All bookings are for 24-hour periods from 10 am to 10 am the following day unless otherwise stated in writing.
Any false vessel information supplied at time of booking or check-in will render the booking invalid and subject to immediate cancellation without refund.
Customers vessel must be covered by a current insurance policy.
Any breach by the registered user or other occupants of the vessel may result in immediate cancellation of the rental agreement without refund.
DBYC is committed to improving customer service. As part of this commitment, customer satisfaction research is conducted from time to time. DBYC respects your privacy. Any information provided will never be passed on to third parties without your consent. For more see our full privacy statement.